Cancelling Your Order

If you wish to cancel your order before dispatch, you must notify us as soon as possible by emailing [email protected] or by phoning 01924 382112, please quote Your Order number in all correspondence. If Goods have already been dispatched: You must return them within 7 working days of receipt to;

BC Profiles
Russell Street
Off Thornes Lane
Wakefield
West Yorkshire
WF1 5QS

 

Returning Your Order

If you wish to return goods for any reason you must notify us by the methods above and stating the reason.

There is a 25% re-stocking fee on all products returned unless faulty or damaged.

Any ‘special’ made to order products such as GRP Door Canopies cannot be returned unless faulty.

Your Statutory Rights are not affected.

Once your goods have been returned and inspected your money will be re-funded.

For further info on our Returns Policy, please see our Policies page here.